Legal

Marketplace Partner Agreement

Last updated: March 2026

Effective date: March 24, 2026

1. Parties

This Marketplace Partner Agreement ("Agreement") is entered into between:

  • Zylver Solutions LLC ("Platform", "we", "us", "our"), a company registered in Austin, TX, operating the Max Socials platform; and
  • The marketplace developer("Partner", "you", "your"), the individual or entity developing and distributing plugins, integrations, or content packs through the Max Socials Marketplace.

2. Definitions

  • Plugin: A software extension, integration, content pack, or template pack submitted by a Partner for distribution through the Marketplace.
  • Marketplace: The Max Socials ecosystem for discovering, installing, and managing third-party plugins and integrations.
  • Subscriber: An agency or business with an active Max Socials subscription that installs and uses Marketplace plugins.
  • End Client: A Subscriber's client whose content and social media accounts are managed through the Platform.
  • Commission: The percentage of each Marketplace transaction retained by the Platform as compensation for distribution, hosting, and review services.

3. Plugin Submission and Review

Partners submit plugins through the developer portal. All plugins must pass the following review process before being listed in the Marketplace:

  • Security review, automated code scanning, dependency audit, and vulnerability assessment
  • Functionality testing, verification in a sandboxed environment to ensure the plugin operates as described
  • Compliance check, review of data handling practices, privacy policy, and adherence to platform policies
  • Content quality review, for content provider plugins, review of content quality, accuracy, and brand safety

The review timeline is ten (10) business days from submission. If a plugin is rejected, the Partner will receive detailed feedback and may resubmit after addressing the identified issues.

4. Revenue Share

The Platform retains a commission on all Marketplace transactions based on the plugin category:

  • Integration plugins: 20% commission
  • Content provider plugins: 25% commission
  • Template and workflow packs: 30% commission

Additional revenue share terms:

  • Payouts are processed monthly via Stripe Connect to the Partner's connected account.
  • Minimum payout threshold: $50. Balances below this amount are carried forward to the next payout cycle.
  • Tax reporting: The Platform issues 1099 forms for US-based Partners whose annual earnings exceed the applicable IRS reporting threshold.

5. Data Handling Obligations

Partners are subject to strict data handling requirements. Partners must not:

  • Sell, share, or retain user data beyond what is strictly necessary for the plugin's operation
  • Use data for training AI models outside the scope of the plugin's stated functionality
  • Share data with third parties without explicit, documented authorization from the Subscriber

Partners must:

  • Encrypt all data in transit (TLS 1.2 or higher) and at rest
  • Delete all user data within thirty (30) days of plugin uninstallation by a Subscriber
  • Respond to Data Subject requests (access, deletion, portability) within ten (10) business days
  • Maintain a privacy policy that is accessible to users and accurately describes the plugin's data practices

6. Plugin Removal and Suspension

The Platform may remove or suspend plugins from the Marketplace for the following reasons:

  • Policy violations. Breach of this Agreement, the Acceptable Use Policy, or applicable law. Immediate removal.
  • Security vulnerabilities. Unpatched critical or high-severity vulnerabilities. Immediate removal until resolved.
  • Sustained low quality. Consistently low user ratings or high uninstall rates. 30-day notice with improvement requirements.
  • Lack of maintenance. No updates for six (6) or more months with open issues or compatibility problems. 30-day notice.

For quality and maintenance removals, the Partner receives thirty (30) days' written notice and an opportunity to address the issues. Security and policy violations result in immediate removal without prior notice.

7. Indemnification

The Partner agrees to indemnify, defend, and hold harmless the Platform, its directors, officers, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • The functionality or malfunction of the Partner's plugin
  • The Partner's data handling practices
  • Intellectual property claims related to the plugin or its content
  • Violation of third-party terms of service (e.g., social media platform policies)

8. Security Requirements

All plugins must meet the following minimum security standards:

  • No hardcoded secrets, API keys, or credentials in plugin code
  • Dependency vulnerability scanning as part of the build and release process
  • HTTPS required for all external API calls and data transfers
  • Input validation and output encoding to prevent injection attacks (XSS, SQL injection, etc.)
  • Regular security patches applied in a timely manner for known vulnerabilities

The Platform may conduct periodic security re-assessments of listed plugins. Partners are expected to cooperate with these assessments and address findings promptly.

9. SLA Expectations

Partners are expected to maintain the following service levels for their plugins:

  • Critical bugs: 24-hour response time, 72-hour resolution
  • Non-critical bugs: 5 business day response time
  • Availability: 99.5% uptime for plugin APIs and services

If SLA expectations are consistently missed, the plugin may be flagged for review and potentially delisted under the provisions of Section 6.

10. IP Ownership

  • Partners retain full ownership of their plugin code, assets, and intellectual property.
  • Partners grant the Platform a non-exclusive, worldwide, royalty-free license to distribute, display, and promote the plugin within the Marketplace for the duration of this Agreement.
  • The Platform retains ownership of all platform APIs, SDKs, documentation, and tooling provided to Partners.
  • Neither party acquires any ownership interest in the other party's pre-existing intellectual property.

11. Term and Termination

This Agreement becomes effective upon approval of the Partner's first plugin and remains in effect until terminated by either party.

  • Either party may terminate this Agreement with thirty (30) days' written notice.
  • Upon termination, the Partner's plugin is removed from the Marketplace.
  • Existing Subscribers who have installed the plugin retain access for a ninety (90) day wind-down period to allow for a smooth transition.
  • The Partner receives a final payout for all earned commissions within thirty (30) days of termination.

12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Travis County, Texas.

13. Contact

For questions about this Marketplace Partner Agreement, please contact:

Zylver Solutions LLC
Austin, TX
partners@maxsocials.com